Privacy Policy

Effective Date: May 2025

Welcome to AttiswayMotoRent (referred to as “we,” “us,” or “our”). We are committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL Here] (the “Site”), and when you use our motorcycle rental and guided tour services.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you:

Visit our Site.
Register on the Site.
Place an order for motorcycle rental or a guided tour.
Fill out a form (e.g., contact form, inquiry form).
Subscribe to our newsletter.
Interact with us via email, phone, or social media.
Provide information during the rental process (e.g., driver’s license details, payment information).

The types of personal information we may collect include:

Contact Information: Name, email address, phone number, postal address.
Identification Information: Driver’s license number, passport details (for rental verification purposes).
Payment Information: Credit card details (processed securely via third-party payment processors), billing address.
Booking Details: Dates of rental/tour, specific motorcycle model rented, tour preferences.
Health Information (Limited): In cases of guided tours, limited health information may be collected if relevant to ensuring your safety or accommodating specific needs (e.g., allergies, relevant medical conditions you choose to disclose). This will only be collected with explicit consent.
Technical Data: IP address, browser type, operating system, referring URLs, access times, and how you interact with our website (e.g., pages viewed, time spent on pages).
Marketing Preferences: Your preferences for receiving marketing communications from us.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Services: To process your motorcycle rentals and guided tour bookings, confirm reservations, and provide the services you request.
To Communicate with You: To send you booking confirmations, updates about your rental/tour, important service announcements, and respond to your inquiries and requests.
For Customer Service: To provide support and assistance related to your bookings or general inquiries.
To Process Payments: To process transactions securely. Your payment information is typically processed by third-party payment gateways, and we do not store sensitive credit card details on our servers.
For Marketing and Promotion: To send you newsletters, promotional offers, and information about new services that may be of interest to you, based on your consent or legitimate interest. You can opt-out of marketing communications at any time.
To Improve Our Services: To understand how our services are used, analyze trends, and improve our website, services, and customer experience.
For Security and Fraud Prevention: To protect our website, systems, and customers from fraudulent activities, unauthorized access, and other security threats.
To Comply with Legal Obligations: To meet legal and regulatory requirements, including those related to invoicing, taxation, and rental agreements.
For Internal Business Operations: For internal record-keeping, administrative purposes, and staff training.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information concerned and the specific context in which we collect it.

We may process your personal data because:

We need to perform a contract with you (e.g., processing your rental or tour booking).
You have given us consent to do so (e.g., for marketing communications).
The processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., improving our services, preventing fraud).
We need to comply with legal obligations (e.g., maintaining transaction records).

4. Sharing Your Information

We may share your personal information with third parties in the following situations:

Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, analytics, marketing, and IT services. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
For Rental-Specific Needs: Information required for vehicle registration, insurance purposes, and potential traffic fines or accidents involving the rented motorcycle.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

The retention periods vary depending on the type of data and the purpose for which it was collected. For example, booking and transactional data will be retained for a longer period due to legal and accounting obligations.

6. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. These rights include:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent – If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided in the “Contact Us” section below. We will respond to your request within one month.

8. Cookies and Tracking Technologies

Our website uses “cookies” and similar tracking technologies (e.g., pixels, web beacons) to enhance your experience, analyze site usage, and assist in our marketing efforts.

Cookies are small data files placed on your device.
We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until they expire or you delete them).

We use cookies for purposes such as:

Remembering your preferences.
Analyzing website traffic and usage patterns.
Personalizing content and ads.
Allowing third-party services (like Google Analytics, social media plugins) to function.

You have the option to accept or refuse cookies, and know when a cookie is being sent to your computer. If you choose to refuse cookies, you may not be able to use some portions of our Service. You can typically manage cookie preferences through your browser settings.

9. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site and services after any modifications constitutes your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or if you wish to exercise your data protection rights, please contact us: